Welcome to dreamairshop.co.uk. dreamairshop.co.uk and its parents/affiliates provide access to the dreamairshop.co.uk website (the " website" ) and sell our products to you subject to the conditions set out in these pages.
Please read these conditions carefully before using the dreamairshop.co.uk website. By using the dreamairshop.co.uk website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future dreamairshop.co.uk service you will also be subject to the guidelines and conditions applicable to that service.
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.
dreamairshop.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Controllers of Personal Information
Any personal information provided to or to be gathered by dreamairshop.co.uk is controlled primarily by Dreamair of Dreamair House, 10 Anchor Place, Stoke-on-Trent, Staffordshire ST3 1DQ.
The information we learn from customers helps us personalise and continually improve your shopping experience at dreamairshop.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information You Give Us: we receive and store any information you enter on our website or give us in any other way.
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product place an order through dreamairshop.co.uk provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) communicate with us by phone, e-mail or otherwise complete a questionnaire or a contest entry form
You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use " cookies" and we obtain certain types of information when your Web browser accesses dreamairshop.co.uk.
A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at dreamairshop.co.uk if we cannot recognise you, we want you to be aware that these tools exist.
E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from dreamairshop.co.uk if your e-mail software and or computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.
Information from Other Sources: we might receive information about you from other sources and add it to our account information.
Information from Other Sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising search results and links, including paid listings and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
dreamairshop.co.uk Policy on Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of dreamairshop.co.uk's most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
dreamairshop.co.uk Policy on Sharing Information.
Information about our customers is an important part of our business and we are not in the business of selling it to others.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
Securing Information About You.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer
3. Fraud Prevention/Security
To help guard against fraud, the major credit card companies have implemented a system to ensure the credit card used in a transaction is actually possessed by the user. This system may be called security codes, CVV2 (Visa), CVC2 (MasterCard), or CID (American Express). The verification number is a non-embossed number printed on the credit card.
For Visa / MasterCard / Discover card, the three-digit verification number (CVV2) code is in the signature area on the back of your card far right side. Your credit card number should be printed here along with a three-digit number at the end.
For American Express cards, you can find your four-digit verification number (CID) on the front of your card above the credit card number on either the right or the left side of your card.
As a consequence of this, you may be asked to provide the CVV when transacting with Dreamair.
In addition, in order to help prevent fraud and identity theft, Dreamair will not permit the purchase to proceed if the invoice address does not match the cardholders registered card address. In addition, for purchases over £ 750 (750 GBP) the delivery address must also match the invoice address and the cardholders registered card address.
4. Website Security
All sensitive consumer data collected on this site is used only for the purpose of completing the transaction. Transaction information is transmitted to our payment partner using 128 bit SSL encryption.
5. Children (under 18)
dreamairshop.co.uk does not sell products for purchase by children. If you are under 18, you may use dreamairshop.co.uk only with the involvement of a parent or guardian.
6. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale (Terms and Conditions) at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
7. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.